Morton & Morton

Thanks Chloe!

It's been a pleasure dealing with you and Morton & Morton.

Kind regards,
Sophia Pereira

Chloe,

Thanks for all Monique's, Dani's and your help and professionalism, its been a very busy 18months with full time work, part time study and a wedding. Morton & Morton have been awesome and we will be calling in a year or two when we are ready to buy our first home.

kind regards

Wayne & Kapesa Chatterjee

Dear Hayden,

Thank you very much in securing a successful sale of our property. We were most impressed by your professional skills, reliability and commitment. Your constant feedback, determination and excellent people skills resulted in the outcome we were hoping for. You are an asset to Morton and Morton and we have no hesitation to work with you again in the future and recommend you and Morton and Morton to anyone looking for a top real estate agent in Sydney.

Kind regards,
Christine and Michael Reimnitz

Thanks Chloe,

I’ll get in touch next year when I’m in the market to purchase a place.

Thanks again for your help in making my first rental exit in Australia an easy one

Stuart Crighton

Hi Roz, Michael and “Eye”,

John Poiner and Judy Poiner/Goodger would like to thank you all for your assistance, friendship and the wonderful information we receive from you and wish you the very best for future.

We would like to let you know that we have sold our lovely unit.

We would like to formally thank Roz who has been so good to us and all the other owners and occupiers, having lived in quite a number of complexes may we say that you have the best of the best, look after her!

We would also like to thank Body Corporate Committee for the very great deal of work they have done often with little appreciation or understanding. The work required in the first few years of a new building is enormous, we owe the a debt.

Without Committee and Roz we would all have had to spend a great deal of money and had a lot more stress.

Again thank you all, we look forward to seeing you in the future.

Warmest Regards

John and Judy.

Ewan,

Congratulations, as always your a STAR!

But I must say, you have a winning team that I have thoroughly enjoyed dealing with over the years.

Noel & Kerry are truly fantastic - I have not met in the real estate industry individuals that are more committed, capable & a pleasure to deal with.

Josh & Natalie on the rental side, just as great!

I'll keep buying, selling & investing in the wharf knowing these guys are part of your winning team.

Please send my compliments & congratulations to them all - no doubt they are what makes M&M a "top 50!"

All the best
Loredana

25 June 2010,


Gerard Marino
Morton & Morton Real Estate
Pyrmont


To Whom It May Concern:

It is with pleasure that I write this testimonial for Gerard Marino of Morton & Morton.

Gerard has gone over and above expectations in securing a corporate tenant for our investment property both in terms of achieved rental and customer service.

I am very pleased with the service provided by Gerard. His ceaseless enthusiasm, patience, responsiveness and proactive nature has made renting out my apartment an easy task and a pleasant experience. Any request that has been raised has been followed through in a professional and efficient manner.

I have recommended and will continue to recommend Gerard Marino and Morton & Morton to anyone seeking high quality and exceptional customer service


Kind regards,

Andrew Lee
Landlord(1-29 Bunn street, Pyrmont)

Dear Hermonie,

Late last year when we discussed my desire to move back to 37B Womerah Lane, Janine and I indicated to Michelle that we would likely be assuming responsibilities for managing 37A Womerah lane at a later time once I had settled back in.

We are now ready to do so and would like to conclude our existing agreement on 30th June, 2010.

I have spoken with Dean in 37 A and will be making arrangements to commence a new lease as he requested in due course.

We would like to thank you, Michelle and the rest of Morton's staff for all of your efforts and interest in doing such a great job managing the property for us over the past decade.

It really has been a pleasure leaving the property in your very capable hands, knowing that both our interests and our tenants are well cared for.

Please let me know if you have any questions or require any particular arrangements to be made.

Kind regards

Rod Bamford

Natalie

I just wanted to say thank you so much for showing me the lovely unit at Upper Pitt Street.

It was lovely to meet you and I really appreciated your genuine style, kindness and helpfulness.

I was delighted that my application was accepted but after very careful consideration, I have decided to take another unit - based on location.

I wanted to say thanks for all yr assistance over the last couple of weeks and I wish you all the very best in your career.

Kind regards

Jeni

Hi Hannah,

Just a quick note to express my appreciation to Lisa (apologies if I’m getting her name wrong) for going above and beyond the call of duty today.

Too often, clients are quick to criticize and slow to praise, but her actions today were outstanding and should be recognized.

Please pass on my sincere thanks for the great service.

Regards,

Daniel

Hi Chloe,

Thank you for all of you and your teams assistance while I was in Unit 21.

I have enjoyed staying there.

Kind regards,

Yuko Shimizu

To Whom It May Concern:

We are writing a referral, with pleasure for Gerard Marino of Morton and Morton.

Gerard has demonstrated a very high standard of professionalism and has conducted all aspects of the leasing of our house with efficiency and diligence.

Within a rapid time frame once we enlisted Gerard our property was leased. In our absence, Gerard could give us a fair summary of aspects of our property that required improvement - enabling it to be more marketable.

All aspects of the process have been communicated with excellence. We feel that our house is in the right hands.

We have been very satisfied with all aspects of the service we have had from Gerard and Morton & Morton and do not hesitate in recommending Gerard to future clients

Regards,
Catherine and Adam Donnelley

I attended the AREC conference on the weekend and would just like to thank you for your witty, honest and generous address to us on Tuesday.

You are welcome to pass this on to your staff, they are so lucky to have you as a boss!!

Good luck to you in reaching your $10M revenue vision, you and your family deserve.

Hi Chloe,

Many thanks for the email and feedback, it is really appreciated. From my perspective coming through Morton & Morton Gerard, Yourself and the Team has been a pleasure and made my initial renting in Sydney very easy. I will keep in touch with regards to where we are looking to see if we can find the family home we will be looking for on our return.

Many thanks again,

Kind regards

Rob

I am writing to express my appreciation for the property management service I have received since Morton and Morton commenced managing my property in November 2007.

In particular I have been impressed by Joshua Thomas, who is an exceptional property manager. In addition to being knowledgeable, Joshua always responds promptly and with tact.

Whenever I have an opportunity I recommend Joshua and the services of Morton and Morton to prospective clients.

Kind regards

Jillian Colson

Gerard,

In our dealings with you, on behalf on our son Guy, we have found you to be courteous, punctual, efficient and well presented. You have responded to our inquiries promptly and attended to them very professionally.

Thank you for your good service.

John & Margaret Hartnett

Thanks so much for your help Jason. My dealings with yourself over the past few weeks and Dani when she signed me up to Morton and Morton (all whilst I was interstate) have been exceptional, and no agent in NSW compares to the levels of service I have been shown by Dani and yourself. Without even stepping into your office I am completely confident in your abilities to manage my property effectively. Please forward this to your director as I’d like it made aware of your excellent customer service abilities.

G'day Natalie, I hope this email finds you healthy and happy! This is my 30 day notice for unit 128. As a trusted tenant, I wanted to officially send an email to let you and Josh know that I plan to return keys for unit 128 on 2 June 2010. Also, I want you both to know how very pleased I've been with the support, service and professionalism that Morton&Morton has consistently given me since my move-in on 3 July 2008. We'll talk soon! Sincerely, Willie J. Brown

Dear Ewan and Helena,

I would just like to thank you for your agencies efforts in securing an unbelievable sale price for my Pyrmont apartment. I have used Morton and Morton as my rental agent for 5 years and have always had fantastic service. Never have we had any issues with tenants which a testament to your selection criteria and service.

I would particularly like to thank Helena for her outstanding efforts in securing the sale price that she did. I have to admit that initially I thought that Helena was overly optimistic with creating a ‘record’ for the building but to her credit she delivered on her word and her optimistic outlook was key in securing the price she did.

She is clearly a tenacious and determined individual and her transparency was very much appreciated by us in the sale process.

Thank you!

Matthew and Evelin

Dear Ewan and Helena,

I would just like to thank you for your agencies efforts in securing an unbelievable sale price for my Pyrmont apartment. I have used Morton and Morton as my rental agent for 5 years and have always had fantastic service. Never have we had any issues with tenants which a testament to your selection criteria and service.

I would particularly like to thank Helena for her outstanding efforts in securing the sale price that she did. I have to admit that initially I thought that Helena was overly optimistic with creating a ‘record’ for the building but to her credit she delivered on her word and her optimistic outlook was key in securing the price she did.

She is clearly a tenacious and determined individual and her transparency was very much appreciated by us in the sale process.

Thank you!

Matthew and Evelin

Hi - following up from the recent tenancy, I just wanted to say thanks for the work and the great job you both do (and Matt too!) to manage and market my property, I also appreciate the work put into it all and the comprehensive "New Tenant Summery" report and the inventory and more.

Best and thanks again,

Bruce

Hi - following up from the recent tenancy, I just wanted to say thanks for the work and the great job you both do (and Matt too!) to manage and market my property, I also appreciate the work put into it all and the comprehensive "New Tenant Summery" report and the inventory and more.

Best and thanks again,

Bruce

Hi - following up from the recent tenancy, I just wanted to say thanks for the work and the great job you both do (and Matt too!) to manage and market my property, I also appreciate the work put into it all and the comprehensive "New Tenant Summery" report and the inventory and more.

Best and thanks again,

Bruce

Hello Matt,

Thankyou very much for your assistance in leasing out our investment property.

Were were impressed with your professionalism and focus in striving to obtain tenant's for the property in the quickest possible time whilst achieving the rental asking price. Your ongoing commitment and progress updates gave us the confidence of a quick and seamless result, which was achieved.

We are very happy we have used the services of Morton & Morton as managing agents for our investment property and look forward to a mutally rewarding future.

Kind Regards,

Brian & Carmen Murphy

Hermione – thank you for your follow up. After working with over 10 real estate agents last week, you were by far the most helpful. I appreciate the time you spent with Stacey and me, especially on such short notice.

I did however choose an apartment listed with another agency that was a 2 bedroom in the cove building. Please forward my appreciation onto your manager – I will refer any colleagues moving to Sydney to you.

Have a good weekend.

Regards,

Laura

I would like to take the time to thank Josh and team at Morton & Morton Wharf apartments for the very professional way in which they managed our apartment.

Thanks again Josh

Regards
Sue Dransfield

Hi there,

I just wanted to pass on some feedback regarding my recent dealings with one of your agents.

Romila Hartnett was a pleasure to deal with! Her up-front and honest nature made my decision to purchase a property easy. I have been looking for a property for two months now and have found these traits extremely hard to come by. In this instance, her honesty put Morton & Morton well in front of the competition.

Thank you again Romila

Kind Regards

Danielle Wilkes

Hi Joshua,

Thank you very much for all your help during my tenancy. Your agency has been very prompt in fixing all the issues.

Many thanks,

Andrey

To Whom It May Concern:

I would like to just express my thanks and appreciation to Kerry Madeheim of Agents Morton & Morton for going far and beyond what is normally expected of most real estate agents.

I was desperate to find a rental property and particularly liked the Wharf Development at Woolloomooloo. Then my desperation turned to panic when the builder advanced his starting day for renovations to my previous apartment.

Kerry searched and found the perfect place. Rapidly and professionally processed all the agreements, references and bonds and had me moving in a day after showing me the property.

Her enthusiasm for her job and caring nature saved me from having to store my furniture and then moving twice.

Please share my story with anyone looking for quality service and great properties.

Yours truly,
Stephen Chamberlin
Director Somersault Blue Productions.

18th January 2010

To Whom It May Concern:

Gerard Marino did a truly outstanding job leasing my investment property. A summary of his performance is as follows;

- $70 more per week than I expected, equating to a 12% higher yield.
- 3 applications from high quality tenants secured within three working days on the market, and very close to Christmas.
- Lease signed within one week of the property being on the market.
- Tenants moved in (on the 23rd of December) within 3 days of signing the lease and 9 days after the apartment had been put on the market.
- Very proactive and great communication.
- Excellent knowledge of the market.

A more detailed description;

I was renovating the property and it was taking me a lot longer than I originally thought. Gerard consistently called me each week to see how it was going and to update me on the state of the market. When it was closer to being finished, he took a couple of people through for a sneak peak to get a good gauge on what I might get for it and maybe even secure a tenant without having to put it on the market.

As soon as I said it was ready to show, Gerard organised a photographer immediately and put it straight on the web. I thought the property was worth about $430 per week as the neighbouring apartment in nearly as good a condition had recently rented for $370. Gerard pushed me to go for $500, which I was very hesitant to do, especially so close to Christmas, and nearly made him reduce it to $450.

The first two prospects to view (when there were still tools in all the cupboards) both applied and within two days another person applied, all for the advertised price ($500pw). All were quality prospects with high incomes and plenty of cash in the bank. Despite the fact that it was almost definite that a lease would be signed with one of the prospects, he continued to show the flat just in case. Each time he showed the apartment he would call me straight away and give me a full run down on how it went and his thoughts on the tenants.

Even after the flat had been rented, Gerard would call me and let me know any feedback he had received from the tenants.

Through the entire process I had absolutely no doubt that Gerard had my very best interests at heart. I highly recommend him to anyone looking to lease their property, and will be sure to employ him again in the future.

Regards,

Luke O'Brien

HI Kerry,

You guys are awesome!!!
Thanks very much for your rapid response to our tenancy "challenge" we are very pleased with the 6 month tenancy and the Navy lad. Hopefully we may be able to negotiate a slightly higher rental in the latter half of the year.

Thanks and regards,
Tracey and Steve

Chloe did a wonderful job last year managing my property and responded quickly to all my emails.

Hi Nicolas,


It has been the easiest dealing with you and Gerard – very stress free!

Thanks for everything!

Clare Walch
Conveyancing Manager

Hi Matt

Thank you for organising that. It's a big relief and we can now enjoy the weekend without a worry!

I would like to say that the service that you have personally provided us to date has been fantastic. Your effort, responsiveness and efficieny has exceeded our expectations.

We look forward to working with Hermoine and Michelle in regards to the management of the property.

Thanks again and have a great day!

Cheers, Jho

Hi again Nicolas and Gerard,

I have now had advice from my bank which is favourable to me selling the property. I have therefore decided to put the property on the market in line with my discussions with Nicolas earlier today.

I would like to reiterate that I have been very pleased with M&M's service over the last five and a half years that the propoerty has been rented out.

Nicolas - I look forward to looking over a contract to engage M&M tomorrow to sell the property and the details for the conveyancer.

Thanks again for M&M's professional help with my property,

Stephen Hodge.

Hi again Nicolas and Gerard,

I have now had advice from my bank which is favourable to me selling the property. I have therefore decided to put the property on the market in line with my discussions with Nicolas earlier today.

I would like to reiterate that I have been very pleased with M&M's service over the last five and a half years that the propoerty has been rented out.

Nicolas - I look forward to looking over a contract to engage M&M tomorrow to sell the property and the details for the conveyancer.

Thanks again for M&M's professional help with my property,

Stephen Hodge.

Hi Hermione and Michelle,

I have to say I am very sad to leave, not just the apartment but M&M as well. You guys have been so fantastic and forever the professionals. My new agent is already proving a little difficult to get answers from but I guess I have been spoiled by the best for the past 4 years. :) Thanks so much to both of you.

My new address will be 502/## Crown Street – going up in the world..

Thanks again for all your help over the past 4 years…

Best wishes,
Julie - 301/61 Crown Street

Hi Hermione and Michelle,

I have to say I am very sad to leave, not just the apartment but M&M as well. You guys have been so fantastic and forever the professionals. My new agent is already proving a little difficult to get answers from but I guess I have been spoiled by the best for the past 4 years. :) Thanks so much to both of you.

My new address will be 502/## Crown Street – going up in the world..

Thanks again for all your help over the past 4 years…

Hi Josh,

Just wanted to drop you a short note to say thanks for your help with this today. The BMC and I, personally, greatly appreciate your ongoing support.

Have a great weekend.

Kindest regards
Suzanne

Dear Ewan

You will have been aware that Nic recently sold this unit for me and I am writing to say thanks to you and your company for looking after me so well during all the years we had an association.

It has been interesting for me too to see how you have expanded over the years and I congratulate you and Mark on this great achievement.

Thank you again and all good wishes.

Kind regards
Narelle

Dear Helena

We wish to thank you for all your efforts in selling our house.

Several years ago we attempted to sell the house and the experience with the agent we used was traumatic. After we had engaged him every word that came out of his mouth about the house was negative. We had the feeling that he was working for the buyer, or himself, but definitely not for us.

The reason we chose you was beacause we felt assured that you have the vendor's interest as your main concern. In my contact with you we always felt that was the situation.

It was evident that you are a trained negotiator. We cannot imagine that anyone else could have done a better job of selling the house than you and it was very comforting to think that we had someone with our interest at heart, which was in stark contrast to the agent we used before.

We would have no hesitation in recommending you to other prospective vendors.

Yours truly,

Bruce Cunningham

Hi Josh & Natalie,

Excellent, I'm glad it went well! Thanks for the refund form, I'll fax that to the Office of Fair Trading today.

Finally, we'd like to take this opportunity to thank you both for your friendly, considerate and professional service throughout our tenancy, which has only added to the great experience we've had living at the Wharf.

Cheers,
Craig & Katie

Thanks a lot for everything. We really liked living in that apartment. So many good memories we've gained.

Again, I really appreciate your prompt responses, I will advise Morton&Morton's services to my friends for sure.

Meli and Prim

Thanks again for looking after us so well - we can already tell the difference with our new agents at the moment :-)

Thx
Stefan

We have always experienced the utmost professionalism with Mr Thomas. He and his team at Morton & Morton have managed a three our apartments at the Wharf since 2001. Any problem with the maintenance side or re-leasing was always promptly resolved to everyone's satisfaction and the value of the asset was always maintained in some cases well above market value (in our experience).

We have no hesitation in recommending Mr Josh Thomas and Morton and Morton as managers of apartments at the Finger Wharf.

Thank you

On behalf of EJ and RA Steele ( -Lindley) former owners of apartments #116, #354 and #353

I would like to thank you for your effort in the successful sale of my investment unit in Fusion at Ultimo. In what was a difficult market I was impressed by the level of service you afforded me in keeping me informed of the progress of both inspections and feedback from any marketing. Your concern for my tenant was also appreciated in what was a lengthy period of open for inspections.
I would have no hesitation in recommending you to any prospective client.

Regards,
George Dolores

To whom it may concern,

I wish to write this testimonial on behalf of Mr Gerard Marino of Morton & Morton real estate. Throughout the entire leasing process of both my investment properties, I found Gerard to be dedicated, focused and highly motivated to find the right tenants for both my properties. He was very thorough, kept me up to speed with prospective tenants and enquiry at all times. Once tenants were secured, Gerard was able to negotiate a good rental and did all the necessary background and reference checks to ensure they were reputable tenants that were suitable to my requirements as a landlord.

I would happily recommend Gerard to my friends and colleagues and would not hesitate to contact him if I choose to purchase any further investment properties in the near future.

Kind regards,

Andi Mazzolani
Gardenwise Design and Landscaping

Hi Dani,

Just wanted to say that I received the rent money back. Thanks again for taking care of this so quickly and effectively, it's much appreciated!

Thanks,
Daniel.

Nikolas was very honest through the entire process and conducted the negotiations for the property at Cavill Ave in a professional manner. At no stage did I feel he was misleading me. Other agents should learn from Nikolas and make the process of buying property a happy and easy one. If you had more properties in the same block I would not hesitate to buy another one. I would like to thank Nikolas for being such an honest person.

Rina Chmait

Dear Dani

Thank you!

It is great to come across such efficiency, and very good communication as well.

Henry

Dear Ewan,

This is just a short note of commendation for Jo Brothers, who has been managing my apartment for the last few months.

Jo is responsive, efficient, enthusiastic and just fantastic to deal with. She always went above and beyond to help me with any of my requests, and this has continued even though I have just recently taken possession of the property from my tenant.

I will not hesitate to seek out your firm, and Jo in particular, should I ever require property management services again.

Kind regards,
Jacqui

Dear Renaye

Thankyou for the great co-ordination of the sale of our apartment and achieving a truly magnificent result.

Warm Regards

Greg & Petra
3 Darling Island Road, Pyrmont

Thanks for all your help over the years Chloe. It’s been a pleasure dealing with you.

All the best.

Sonya

I would like to take this opportunity to sincerely thank and compliment you and all at Morton and Morton for your professionalism and for the services that you have provided to us as tenants. It has made renting a property under your management incredibly reassuring, for which I am extremley grateful.

M. Kirwin

Dear Michelle,

I just wanted to express my sincere thanks for your efforts and the manner in which you went about securing the sale of my apartment.

I very much appreciated your professionalism, integrity, and your unwavering belief and determination that you could achieve the desired result, even in a difficult and somewhat unpredictable market. Your personal and relationship skills are exceptional. Your follow through and ability to keep me fully informed and amazingly destressed through the entire process was exceptional.

The result was an extremely happy vendor and buyer, which is the way it should be!

I wouldn't hesitate to recommend you and Morton and Morton to anyone considering selling their property.

Many thanks again,

Kind Regards

Susan Logan

I want to thank you for all of your help while you have managed 8 Batty Street. Your direct, reliable and thoughtful approach has been entirely professional. I appreciated this immensely.

T. Hodder

Ewan,

Your company manages an investment property for us in Redfern. We have had a number of issues in the past however since the property has been managed by Monique Cumerlato, those problems have disappeared. Monique is a credit to her profession and your organisation. Always on top of things, she is professional, friendly and very very efficient, providing excellent market advice. Our thanks to Monique and to your Company.

Bruce and Kay Weir

Thanks. You guys are fast. Good on you as they say in Oz. I wish the previous agent was this quick.

S. Bougaard

Thanks for everything, we're happy to go ahead.
Once again thanks for everything, I can see why your up for Property Manager of the Year.

All the best RR

Hi Noel,

Thanks for your assisitance with the stereo yesterday. And also thanks for your help, and support over the years. I feel I've known you and M&M forever even thought its been 7-8 years or so.

Best wishes, John

Thanks for the email and your follow up. It's exceptional service!

T & A Allen

BTW, just wanted to say that you guys are the best real estate I have ever dealt with. Your turn around times in getting things fixed/looked at has been awesome and your follow up is great – thank you Monique!

N.Keating

Thank you for all your help and professional service. I must say over the years I have dealt with many real estates and the attential to detail, customer focus & dilegence shown by yourself and Gerrad has been acceptional. You are both a credit to your organisation and in a market where price point is not enough to have a leading edge over your competitors it is great to see a company that values customer service as its core selling point.

Please pass on my thanks to Gerrad also and please pass this email onto your manager as you both deserve recognition for your acceptional attitudes.

J & L Playford

Thank you so very much Monique.

I appreciate your prompt response. I am sure you have heard it before, but it is very refreshing to find a Real Estate agent, who is so helpful so quickly! Thank you again!

M. Webster

Thanks so much for the hard work you and Gerard have put in,

This is a great result,

Jo signed up a new management in the Fusion building and Gerard leased first inspection for asking price. Well done guys

Thanks so much for the hard work you and Gerard have put in,

This is a great result,

Jo signed up a new management in the Fusion building and Gerard leased first inspection for asking price. Well done guys

Ok, please go ahead and do the needful. You know best, hence, I trust your judgement.

Thanks for managing my son's apartment and doing a good job of it.

A. Ng

Thanx Jo for your diligence in monitoring my account and keeping me informed, you get an A++++ rating for that :)

Kind regards, Martin

Property Management
Department Head
Morton & Morton
Crows Nest, NSW, 2065

To whom it may concern,

I would like to write to express my thanks to Dani and Gerard from your team who both went above and beyond expectations in tenanting our North Sydney rental property.

Dani was instrumental in acquiring our rental property for listing and ensured that from the moment we engaged with Morton & Morton were confident that we had chosen the right agent to Manage our investment. Gerard, in the same vein was diligent, communicative and provided us with valuable insight and advice to ensure our property was positioned appropriately for the North Sydney rental market.

My partner and I feel very confident in both Dani and Gerard who are both great ambassadors of Morton & Morton and your brand promise.

Kind regards,

Malcolm Jull
National Manager
ANZ Wholesale Distribution and Insurance

Property Management
Department Head
Morton & Morton
Crows Nest, NSW, 2065

To whom it may concern,

I would like to write to express my thanks to Dani and Gerard from your team who both went above and beyond expectations in tenanting our North Sydney rental property.

Dani was instrumental in acquiring our rental property for listing and ensured that from the moment we engaged with Morton & Morton were confident that we had chosen the right agent to Manage our investment. Gerard, in the same vein was diligent, communicative and provided us with valuable insight and advice to ensure our property was positioned appropriately for the North Sydney rental market.

My partner and I feel very confident in both Dani and Gerard who are both great ambassadors of Morton & Morton and your brand promise.

Kind regards,

Malcolm Jull
National Manager
ANZ Wholesale Distribution and Insurance

Thank you for your email and your enthusiasm and professionalism since meeting last week. You will definitely come highly recommended from Kathy and myself if we hear of anyone else leasing their apartment in the future.

V. Grace

Dear Kerri and Roz,

Many thanks for your time last week. It was great to see and talk with you both. We are off to Perth now but want to say thank you for looking after our place and investment for us. It looked good and we appreciate that. While we are not 100% certain at moment, we always like to know the approx value of our unit. So, if sales can call me that would be appreciated. Thank you and all the best,

Rick

Dear Ms Natalie Grasso,

I would like to express my gratitude for the service provided by your organisation throughout the two years that I have resided in the apartment and I have no hesitation in providing recommendations to my naval colleagues looking for accommodation.

Lieutenant Commander, RAN

Dear Kerri and Roz,

Many thanks for your time last week. It was great to see and talk with you both. We are off to Perth now but want to say thank you for looking after our place and investment for us. It looked good and we appreciate that. While we are not 100% certain at moment, we always like to know the approx value of our unit. So, if sales can call me that would be appreciated. Thank you and all the best,
Rick

Hi Chloe -- thanks for the report and the photos. We are glad that the place is in good hands.

Best,
Steve

Hi Roz!

Thank you very much and I do know that our property is in very good hands – Morton & Morton.
I shall keep in touch, and all the best to you too.

God Bless

Esther Samuel

Thanks you very much for your help in selling our unit. You exceed our expectations in both management of the sale and the actual sale price. I will definitely recommend you to family and friends for real estate advice.



Regards,

Just letting you know that the door has been fixed. Thanks for the quick turn around!!! You guys are the best real estate agents I have ever dealt with. So efficient.

Keep up the good work!!!

As you would be aware Morton & Morton have been the managing agent for apt 502 for many years, and the service provided during that period has always been very professional.

I would like to thank you in particular for you friendly and efficient approach to the management of 502 since you have taken on that responsibility, and especially your pro-active attention to meeting the needs of both landlord and tennant. Such an attitude will always stand you in good stead, and i wish you well in your future at M&M.

In these current economic times you really need someone you can not only trust, but who has the experience, drive and determination to satisfy his clients. Hayden Kemp has every quality you want in a real estate agent. He is completely professional and hard working with an expansive knowledge of the subtleties of Real Estate Law which puts your mind at ease when either buying or selling.
Hayden did everything he could do to ease our stress and achieve our goals. Thank you Hayden you’re the best.

Shaughn & Celia Helliar
Naremburn, NSW

Hi Mark,

We no longer have property listed with Morton & Morton. We would like to restate our thanks to James Crow and thank Morton & Morton and James for the very professional and high standard of service we were given which we are sincerely appreciative of and was certainly above many other of your competitors. If we are in a position to use your services again or recommend them, we will do definitely do so.

Regards

Fiona Nuttall

Dear Michelle,

We would like to express our sincere gratitude for your support in the recent purchase of our apartment. In an association that extended over several months we were impressed and heartened by your commitment and persistence. In a transaction that was neither easy nor straightforward, you kept us well-informed, well-advised and reassured while you liaised adeptly with all parties to resolve issues as they arose. We appreciated that you cared about our needs and that you listened.

Your sincere and amicable approach was also valued. We were impressed that you always fulfilled any commitment you made no matter how minor.

We would recommend you to others without hesitation.

Kind regards
Ann King and Margaret Wheeler

Hayden

Thank you for all your help with regards to the sale of our property at the Monument.

We do understand that the current economic climate provides enormous challenges and difficulties to people selling their properties.

However, with your advice and the close co-ordination you made through out the process, helped overcome those challenges and our property was sold within the time frame discussed and at a price we were happy with.

We will be happy to recommend you and Morton and Morton to our friends who are interested in buying properties or thinking of selling.

Once again, thank you so much.

Jorge and Ofelia Montano

To whom it may concern,

I found dealing with Hayden very professional and he made the whole process of selling my unit very smooth and simple. Selling property can be daunting and painful, but not once did I feel pressured or under duress as most sales man make clients feel at one stage or another.

Hayden’s character is very welcoming which is essential in the current market and he has the ability in closing a business transaction.

I would highly recommend him and will continue to use his services and advice for the future.

Regards,

Rod Borg

To whom it may concern

I have been the owner of a rental apartment in The Wharf, Woolloomooloo since 2000. The apartment has been managed by Morton and Morton throughout this period, most recently by Joshua Thomas.

I have found Joshua at all times to be highly professional, reliable and hard-working on my behalf. Joshua has continuously displayed excellent knowledge of The Wharf and the tenancy market. I have particularly valued his sound advice and prompt responses following the decision to disallow short term rental at The Wharf in 2007.

Importantly, as an interstate resident, I have had the highest confidence in Josh to represent my interests as landlord and to manage any issues for tenants effectively. At all times I have found Morton and Morton, and Joshua Thomas in particular, to be an outstanding agent.

I have no hesitation in recommending Joshua to you and am happy to be contacted on 0417502114 should you require further information.

Yours Faithfully

David Heywood

Hi Amanda,

It was a great pleasure in meeting you in person today at East Quarter. Vinh and I just want to say that we are very happy with the results of our apartment and the services that you and your team have provided.
Thank you and great work!


Regards,
Dianne and Vinh

Hi there

I'm a landlord considering changing agents. I was looking to rent some months ago and inspected a property around Xmas time with Gerard. I was impressed with his work and the agency in general over a period when most agencies are closed so I recommended a friend to Morton & Morton when she was looking for an agent for her property .. she is now with Morton & Morton (Chelyn Woon who owns a unit on Albany St, Crows Nest).

I have a furnished 1 bedroom apartment in Milsons Point which has been vacant now for 2 weeks and has been on the market for 4-5 weeks. The only offer I have at the moment is a potential tenant who wants to start on 10 July.

I was wondering what rate of commission etc you guys charge and if you have any standard terms I can look at.

thanks
Peggy

James has let two properties of mine recently. His prodigious effort should be recorded. He rang me at all times to arrange inspections, carefully vetted the prospects (who were very thin on the ground) and in every way fulfilled my highest expectations of a hard-working and competent agent.
I suspect he is work a pot-of-gold to his company, and sincerely hope that his work is recognised.

Joyce A Petrie
owner 352 and 125/3 Darling Island Road Pyrmont

Without any fuss or nonsense Helena achieved in quick time a 'PB' for the building given the size and positioning of the apartment. I could not have been happier with the 'result' and the level of service provided. Helena is tenacious, every sellers dream!

Maree Kay Frecklington

Hi Monique & Gerard,

Excellent work on the weekend, you both have done a great job to get an early result, and at a good price. I have been impressed with your professionalism and the attention you have given the property through this letting stage, so I feel the future management of the property will be in good hands with you.

Kind regards,

Shane.

Hi Monique & Gerard,

Excellent work on the weekend, you both have done a great job to get an early result, and at a good price. I have been impressed with your professionalism and the attention you have given the property through this letting stage, so I feel the future management of the property will be in good hands with you.

Kind regards,

Shane.

Monique, thanks again for all the impeccable service, cheers, Stephen.............

S. Spencer

Thanks for the call today. Just to clarify - I have found your service to be outstanding and extremely responsive. You turned around my relationship with Morton & Morton which was very strained based on previous management of my property.
I am moving because the new Real Estate Agency mainly due to location, I have just bought a new property in Petersham and this agency is up the road.

N. Barkley

You are the best Asset Manager (Property Manager) I have ever had the pleasure of dealing with for as long as I can remember – a few decades!!

C. Abud

Jo, we have been impressed with your services, your regular contact and updates and your inspection reports. So thank you for doing a great job! We have another property in Surry Hills which is currently looked after by another real estate agent. What would be involved in you taking over the management of that unit from another agent?

Thanks,
Nicola.

Hey Matt

The move all went well thanks , and thankfully my furniture fits without it looking too cramped!

Thanks so much for all your help - Morton & Morton and you were by far the best real estate agents that i've dealt with.

Thanks for checking in.

Cheers

Lyndsay

Hey Dani!

Just letting you know that Brian came and fixed my door handle. Thanks for the quick turn-around!! You guys are the best real estate agents I have ever dealt with. So efficient.

Keep up the great work!!!

Lou

To Whom it may Concern,

Re: Joshua Thomas: Morton & Morton

I have known Joshua Thomas for about 4 years. During that time, Joshua has helped me lease a number of apartments in the Wharf including my own apartment, a rental apartment & 2 car bays.

With all my dealings with Joshua, he has acted like the consummate professional. He has always been responsive to my many requests; he has been polite and friendly in all situations and most importantly, he has been highly efficient in handling all of my affairs.

I can only highly recommend Joshua and would be most happy to give a phone reference, if required.

Elizabeth Burke

A big thanks to you, Dani and Gerard for all the assistance you provided during my rental of 5/19 Shirley Road. The property was fantastic and all my dealings with Morton and Morton wer first class!

THANK YOU

Shaun Golledge

A big thanks to you, Dani and Gerard for all the assistance you provided during my rental of 5/19 Shirley Road. The property was fantastic and all my dealings with Morton and Morton wer first class!

THANK YOU

Shaun Golledge

I recently had the pleasure and privilege of dealing with Michelle Andrewartha from your office in the selling of my unit at Chippendale. Michelle was made aware early in the process that due to my current financial situation the sale was of an urgent nature. During the process she made every effort to accommodate this request. At all times I was kept informed and indeed, her communication with me during that time was not only very professional but also very personal.

Michelle was courteous, helpful informed and appeared to go out of her way to reassure me and make me feel comfortable with where we were at during the process. It is rare to experience such a high level of customer service and I have already recommended her to a work colleague

Hi Michelle,

Thank you, you guys have been fantastic to liaise with, both during our tenancy and now that we are moving on....Thanks again for all your help!!

Angela Forbes

Hi Michelle,

That's great news all round. I'm more than happy with your choice.... Thanks again to you all for your continuing great work.

Kind regards,

Marnie

I'm so glad you are looking after the place for me, I have great confidence in your capabilities, you seem a very switched-on girl!

L. Parnell

Dani,

Thanks so much for this- your service has been most impressive and far exceeds past service from various agents.

Thanks again- I will keep you informed,

Regards
David

Ewan i would like to thank you and joshua thomas for the renegotiation of the lease on my unit ..josh worked on this for some time and under very difficult and stressfull circumstanes acheived an outstanding result..please convey my thanks to joshua...henry stenning

"Just a short note Ettiene to say thank you for the manner in which you sold my apartment at 13/3 The Quay apartments. Your ability in obtaining such a successful price for me in what only could be described as a falling market was quite excellent. Your patience in negotiating a final settlement with a client living in a different timezone was most rewarding."

My name is Joshua Allen, I live in Brisbane. At present Gerard Marino is assisting me in finding a property in Sydney as I need to move down to Sydney sometimes between the 5th of January and the 12th of January 2009 to commence my new job. I asked for your e-mail from Gerard (and as such am carbon copying him in so he is also aware of the way that I feel about his service thus far) so that I could contact you regarding his service with me.

I am unbelievably impressed with his level of professionalism and the amount of help he has been with regards to my move to Sydney and semi-confusing situation with needing to be in Sydney to start work. He has been nothing but helpful and has in many ways gone over and above the need to help me and explain things about Sydney, including parking, transport etc.

I just wanted to let you know that it has been a pleasure to deal with Gerard thus far and I look forward to finalising the details on which property is going to be right for my partner and I as we move down early in the new year.

Currently we rent from Moreton & Moreton at Portside Wharf at Brisbane, so staying within the company (so to speak) was very important to me. I am pleased to pass on that Gerard has displayed over and above the characteristics we were impressed with at Moreton & Moreton Brisbane office and we are very much looking forward to dealing with you throughout our future in Sydney.

Thank you once again Gerard, I look forward to speaking with you soon.

Amanda, thank you for employing someone such as Gerard who has been such a pleasure to deal with, he should be commended.

Kind Regards

Joshua Allen

Hi Matt


Just wanted to drop you a line to say thanks for your professionalism regarding the above property we recently moved in to. It was an especially challenging time around Christmas and thanks to you it all came together very easily within a small time-frame. I have worked with quite a few real estate peoples over the years and you certainly impressed me with your knowledge skills experience and your effective communication. It's like you have already been in-real estate for many years.

No doubt you will go a long way in the real estate industry.

All the best.

Damien Matcham.

Dani,

Thanks for being so diligent.

Regards

Peter.

Amanda

I am the owner of unit 3 at 44 Melrose Pde, currently managed by M&M. There are a number of units at this block being managed by M&M. I would like to bring your attention to and congratulate you on having a very fine agent Monique Cumerlato. As you must be aware there are a lot of issues with this block and the work/tasks undertaken by Monique is beyond her call of duties.

As you can appreciate, people are wary of real estate agents, me inclusive. However, after many dealings with Monique, I am very impressed. She always seems to have all the information requested of her at hand, very professional in her dealing to get my unit rented, as there are water damage issue at the moment. She is aware of all the work and timeframe of these works to be carried out in this problematic block. Like I said, the tasks undertaken by her is more than that of an agent trying to lease out my unit.

Real estate agents are really a dime a dozen, but good ones like Monique is a real gem. Please convey my gratitude to Monique formally.

S. Blythe

Dear Helena,

I wish to thank you enormously for all the time and effort you put into the sale of my unit.

Your true professional and fresh approach was what I needed at the time you stepped in.

I really loved the way you presented your optimism to potential buyers with the phrase of 'bring your cheque book' to them.

I valued your honest dealings and consistent follow-up and communication with clients and then immediately onto myself.

I also appreciate your support in helping me find an apartment to live in and by putting forward the stress free options of moving on.

Thank you Helena.

It has been a pleasure having you represent me with my unit sale.

Many thanks

Mel Nahlos

Dearest Helena

Both my husband Jacques and myself would like to express our appreciation for, not only the professional and helpful way in which you have guided us in the marketing and sale of our property, but especially for the friendship and support you have given us during what has been a stressful time for us.

Please accept our most sincere thanks and best wishes.

Yours Sincerely,

Judy Gobbels

Dear Helena,

In relation to the sale of my property, the manner in which you handled the sale can not be overlooked.

My sincere thanks are extended for many reasons:

* The amount of work you did canvasing potential buyers
*The amount of time you spent showing buyers through the property
*The clever way you organised buyers to view at the same time where possible which impacted on myself the least
*The marathon follow-up of everyone who had seen the property
*Keeping me informed at every step of the process- leaving messages on all 3 of my contact numbers to ensure that I receive the message
*The timely manner of advising when people would be viewing the property- it motivated me to clean!

I have been recommending you to anyone in the area who I know is thinking of selling.

Thank you for all your hard work.

Sincerely

Anna Ugrinic

Dear Michelle

YOUR SERVICES

I could not let further time pass without expressing my gratitude for the service that you have provided to me as a sales consultant with Morton & Morton.

You may recall that our paths first crossed in April this year when you showed me apartments in the then-incomplete Sydney Wharf development. At that time I indicated that I was not in a position to negotiate the purchase of an apartment in that development as my present property was only then about to be placed on the market for sale. Nonetheless, you continued to display a keen interest in the progress of the sale of my property, as well as providing me with reports upon the progress towards completion of the Sydney Wharf development and offering assistance with a prospective purchase. You did so in a manner that was both quietly persistent and yet never obtrusive or unwelcome.

Indeed, it was your personable yet professional approach on behalf of your vendor client which persuaded me that I should retain you to act on the sale of my apartment at Potts Point. Thereafter, in the words of the classics, the rest is history. Suffice to note in that regard that where others had toiled ineffectively for months, you succeeded within 4 weeks from the commencement of marketing. I have no doubt that this success was due in large measure to the same personable, forthright and professional approach with which you had dealt with me as a prospective purchaser.

I will certainly seek to utilise your services when next I propose to sell or buy real estate and I certainly have no hesitation in recommending your services to colleagues seeking to buy or sell real estate in those areas within which you customarily work.

I trust that the Christmas season is a happy one for you and your family and that the New Year brings prosperity to you indeed, to all of us!

Kind regards,
Malcolm Craig

PS I have not yet lost my softness for Sydney Wharf. If life dealt me an agreeable hand in the next 12 months or so, I would be sorely tempted to look again at one of the units in Wharf 8, one that has a living area that is just a little larger than the living area of those units in which I expressed interest at Wharf 9!

Matt,

Thank you for your reply once again. It's nice to have someone communicate with me. The other agency in Sydney I spoke to, basically palmed me off as soon as I told them about little daisy (don't even ask about the name).
I look forward to speaking with you regarding possible rentals in the coming weeks.

Thank you once again for your professionalism and help thus far.

Joshua Allen

I just wanted to provide some feedback on Monique.

She is doing such a wonderful job of managing my tenancy. Nothing is ever too much trouble and she's always very efficient and professional. Just thought I'd let you know what a great job she is doing.

A. McIntosh

Morton & Morton have been managing my property, unit 222 at The Atrium for the last 6 years. In this time we have had to deal with 3 or 4 property managers. I feel it would be amiss of me to not write and tell you how impressed we are with our latest manager, Monique Cumerlato.

I would also like to say I own 3 other rental properties; all managed by different agencies and have never been given the service that Monique has provided. As an asset manager she is efficient and a pleasure to work with. From day one she has done exactly what she promised, which included meeting builders at 7am on a cold winters morning, keeping us updated everyday with progress reports regarding repairs and insisting on a very high standard of cleanliness from vacating tenants.

Please convey my thanks and appreciation for a job very well done.

Clive Mullan

Hey Matt!!!!!

How are you going? Hope you're having a good week. Hey sorry to bother you but I just wanted to let you know I moved into my new place yesterday and I just wanted to tell you how happy I am! The apartment is so great and I am so excited. So I just wanted to say thanks to you for being so patient with me and helping make it happen for me.

I know I was certainly one of those painful clients hassling you every day so thanks for dealing with that!!

Sorry I didn't get to meet you, but I'm sure over the course of my lease we'll get to meet.

Thanks so much again, Matt for everything. Have a great day!

Dear Ewan,

I was looking back through some old correspondence and came a cross your Christmas Greetings card from 2006.
It struck me that you have been managing our Investment property for close to 10 years now !.....
Before things ratchet up for Christmas this year, I wanted to comment on the great job you have done for us .
Over that I time that quality of your services has gotten better and better, something that I have rarely experienced.

I'd like to particularly acknowledge our most recent Property Manager, Michelle Kaunitz, who has been outstanding in dealing with issues coming in any sizes from all angles .Michelle is a gem. Her fabulous manner and expertise in dealing with day to day management our property gives us confidence and a sense of security knowing that our interests are looked after and relationships with tenants are fairly handled.

Many thanks to you and your team for all of this.

Regards and best wishes

Rod Bamford

Am I glad that I contacted Renaye Redmond? You bet I am!

Please read this if you are thinking of selling as I have just been through the experience myself and this can help you make an informed choice.

I contacted an Agent at a well known, highly advertised agency as he had kept me in his contact book from an earlier inspection of a property some years ago. During that time he'd built a rapport with me and I certainly felt "loyal" to him. He assured me at the signing of the agency agreement what a great agent he was and what a great result he would achieve because of his experience and reputation. He advised what he thought was the best way of achieving a great result which included advertising upfront. Each week I was pressured into paying for a larger ad.

From the first inspection I started to hear all the things that were "wrong" with the property. Each week the negativity grew. He did not deliver and I therefore terminated that agreement at the end of the contract.

I noticed that Morton and Morton had been advertising for Pyrmont and a couple of the owners in my building who knew I was selling suggested I contacted Renaye Redmond as they had found her very approachable and well informed about Pyrmont values.

That turned out to be the smartest move I made. Renaye was so easy to work with. Everything she said she would do, she did do. Instead of talking herself up, she spent time talking up the value of my apartment. Renaye achieved a sale at the full value for my property. I did not hear one negative comment during the time of our dealings. She was always punctual, always courteous and always thanked me for the presentation of the apartment.

Bottom line I ended up with $300,000.00 more than the offer the previous Agent had asked me to take.

Renaye put her money where her mouth was and got me a really great result.
Thank you so much Renaye.

P. Dickie
The Promontory

Dear Mark,

On behalf of my mother I would just like to let you know what a wonderful asset you have in Monique Cumerlato.

Monique has been of really great assistance to me during the bathroom renovation for 74/2 Crow's Nest Rd Waverton and also in dealing with the tenants of that unit as well as the other unit my mother owns. I have been very impressed with her efficiency and her manner when dealing with both trades people and tenants.

I felt that you would probably like to hear from a satisfied client!

Kind regards,

Judith Einstein

Your involvement in our little saga has radically changed our perception of Morton & Morton. Your industry would be a better one if your boundless energy, enthusiasm and hands-on approach were the benchmark to which other real estate agents aspired. Few operators can turn a client service disaster into a positive outcome for all concerned, yet that's exactly what you've done here. I'm sure your managers know what an asset they have in you; however I'll be forwarding this note onto them just to be sure. It's been a pleasure dealing with you and it would be with much reluctance that I'd deal with any other agent for the remainder of our tenancy here.

Lastly, I had a long and very candid chat with Sam. I can tell a cheat and a nasty person when I see one and Sam is neither. He has accepted full responsibility for the problems of the last few days. His embarrassment and his enthusiasm to compensate us for the inconveniences we incurred speaks more about his character than the mistakes he made. I know you have to do what you have to do - and I have no knowledge of his service history with you - but if you do have to make any lasting decisions with respect to his future contract with you, please don't base them solely on our experience.

All the best

Brad

Chloe,

Thank you once again for all your assistance in this matter. It is refreshing to find someone that is prepared to put themselves out in order to get things done.

Kind regards,

Yolanda Spata
MCW Law - Conveyancer

Dear Mr. Morton,

We would like to compliment you on the highly professional manner in which your Sales Consultant Renaye Redmond handled the recent sale of our property.

At all times she provided us with immediate feed-back from the prospective buyers who inspected the property and she guided us from the beginning on the method of presenting, marketing and selling. It was refreshing to be given such clear and uncomplicated advice and we were happy with the ultimate outcome.

We would have no hesitation in highly recommending your company to anyone.

Yours sincerely,
P. Nomchong and W. Reid
The Promontory

Dear Ettiene and Peta,

Charles and I wanted to say Thank You to you both for a fantastic outcome for what was to say the least a testing campaign. Your level of professionalism was world class, your enthusiasm for the property and activity with the buyers, and mostly your communication with us even though we were overseas for the majority of the campaign period was outstanding. We had total confidence selecting you Peta and your introduction to Ettiene was a fantastic team effort. We would absolutely be delighted to share our reccomendation of yourselves and Morton & Morton as preferred real estate professionals.

We look forward to the completion of works at our Woollahra property and have you sell that too for a record price in the New Year.

Warmest Regards,

Charles and Claudia

Hi Noel and Michelle,

Just wanted to say a big thank you to Michelle for her hard work in selling my unit at 31, 13-23 Margaret St Redfern.

Michelle was wonderful to deal with, very professional, helpful and friendly throughout the process.

From start to finish Michelle was always happy to discuss the sale, address my concerns and work towards a good sale outcome, rather than accepting the first offer given.

I really appreciate all Michelle's hard work in getting a great sales result, and her ability to liaise with the tenants in order to open for inspection.

I also appreciate Morton and Morton's efforts and accessibility throughout the leasing process of my unit.

I would have no reservations in recommending Morton and Morton as both lease and sales managers to any of my friends.

Thanks again Michelle, was a pleasure!

Kind regards,

Scott Nichols

Hi Noel and Michelle,

Just wanted to say a big thank you to Michelle for her hard work in selling my unit at 31, 13-23 Margaret St Redfern.

Michelle was wonderful to deal with, very professional, helpful and friendly throughout the process.

From start to finish Michelle was always happy to discuss the sale, address my concerns and work towards a good sale outcome, rather than accepting the first offer given.

I really appreciate all Michelle's hard work in getting a great sales result, and her ability to liaise with the tenants in order to open for inspection.

I also appreciate Morton and Morton's efforts and accessibility throughout the leasing process of my unit.

I would have no reservations in recommending Morton and Morton as both lease and sales managers to any of my friends.

Thanks again Michelle, was a pleasure!

Kind regards,

Scott Nichols

Dear Noel,

Thank you for selling the apartment for us. We do appreciate your professional assistance in the whole transaction.

Have a great year,
Mrs Joyce

Hi Ewan,

I hope you are well.

I just wanted to send you a quick email to say how much I appreciate the great job that Josh is doing with regard to my water leak and has always done.

He is a pleasure to deal with quite frankly. He has been in constant contact to update me on where things are at as has Colin the Building Manager.

You have a real asset there.

Have a great weekend.

Kindest regards
Suzanne

Dear Ettiene,

Helen and I would like to thank you for your help in selling our unit in the Quay West Apartments.
As you know, we had this unit listed for six months with another agent without success. Your efforts and professionalism in obtaining a buyer and a price that we were happy with, enabled this sale to be completed within three months of listing. So again, we a very pleased to recommend your services for any future transactions.

Many Thanks

Jeffrey and Helen Ma

Our daughter Jacqui has written personally to Helena, with a reference. We cannot speak highly enough of Helena's profession dedication in selling the unit to Jacqui, who returned to work in London. My husband and I have the power of attorney, and Helena met us for the final inspection at the unit. She is an amazing person who is a rare find in such a busy industry. We would be truly delighted to give our approval and support for any reference which a client or buyer may need.

Olga Chaplin

I would recommend Helena to anyone buying their first home. The professional and friendly service was unbeatable, and nothing was too much trouble.

Susie M Porter

I am writing regarding my recent experience of purchasing a property through Ms Sonmez. When I first called into the office I did not have an appointment, and Helena made herself available to discuss the property in question. She took the time that same day to organise an inspection with the vendor and to follow up with the vendor once I made an offer on the property. It was clear to me from this day that Ms Sonmez was not only approachable and affable, but extremely dedicated.

Ms Sonmez worked extremely hard throughout the ensuing negotiation and exchange. Given the nature of the contract for sale (company title) and a number of difficulties with the purchase, I have no doubt that but for Ms Sonmez's ceaseless efforts to keep negotiations on the table and moving, I would have not exchanged on the property.

Ms Sonmez saw the purchase through to the end with the same dedication. She was, and continues to be, completely professional in her manner and in the execution of her work.

I am also happy to note that, owing to my being overseas for work, my parents worked closely with Ms Sonmez throughout the purchase, and share my view on her quality of work, her manner and her professionalism.

I am greatly indebted to Ms Sonmez for all her hard work. I would have no hesitation in recommending Ms Sonmez to potential vendors or purchasers as an agent for the sale or purchase of a property.


Jacqueline Chaplin

Shanon and I would like to thank you for being the nicest agent we have come across in a while!

You have been absolutely lovely from the start and the people we have spoken to at Morton & Morton have been very helpful as well.

I would thoroughly recommend you as an agent to anyone wanting to sell and if I ever do we would definetly come back to you, so thanks again!

Cheers
Krisha & Shannon Gilding

PS
Thanks for the lovely goodie bag!

Dear Ewan

Your company has been looking after my properties in the Potts Point area, one in Challis Avenue and the other in St.Neot.

I would like to thank you for such an outstanding person as David Beveridge,who simply is always ready to listen and "go the extra mile" which has been very beneficial to my letting and maintaing the properties. He never fails to return the calls and fix the problem whatever it may be.

I was very sad to hear today of his moving on and leaving the Company. I do however wish him the best and thank him most sincerely for all his outstanding service at Morton & Morton.


Regards,

Angela Morris

Hi Amanda,

Being new to the investment game your professionalism, customer service and guidance on finding the right tenant was greatly appreciated. Not only did you find someone in less than a week, they moved straight in!

I would highly recommend Morton and Morton to anyone looking to buy, rent or sell.

Regards,
Byron

Thank you for your professionalism, enthusiasm and persistence. Your positive attitude during the entire process made a real difference to us.

Your expertise and professionalism and integrity, combined with your genuine interest in the property and your excellent relations with clients and the public, are of an exceptionally high standard.

Dear Nick,

Thank you very much to you and your team's great effor in selling our property. We are extremely impressed on the job well done! I must say that the result has well exceeded our expectation and we are very pleased. We would not hesitate to deal with you again in the future! To show our appreciation of your efforts, we have just ordered a hamper for you and your team and it should be delivered on Tuesday. Hope you like it.

Regards,
Angus & Clara Lau

THANK YOU for selling our unit for us. We are thrilled at the price and hopefully will be also thrilled with the funds being deposited in our super.

Sincerely
Mr & Mrs Vernooy
May 2007

I am writing to express my thanks for the service and professionalism shown to me during my recent purchase of a property.

The agent I dealt with was Helena Sonmez and I congratulate her on the way she handled the process. Purchasing property was quite a daunting prospect and I was not always the easiest person to deal with.

Helena displayed her professionalism and dedication at all times, most of which were outside of business hours. She went well beyond the call of duty and made the purchase hassle free.

I would like to thank Helena for her efforts and know that I will certainly use her when I come to eventually sell my property.

Thanks again,

Anthony Romeo

You have been without a doubt the most efficient, helpful, polite and prompt in response agent I have ever dealt with. Very disappointed to be losing you.

Thanks

Esther Carlsen
March 2006

Dear James,

In the past few years we have had significant amount of contact with real estate agents for both buying and selling apartments and renting them out. Without doubt you are the most professional real estate agent that we have ever dealt with. Every aspect of your role you conducted to a high standard but we would particularly like ot compliment you on your communication which was excellent and prompt at all times.

We are delighted that it was so easy to rent out our Darling Island apartment and that you achieved it within two weeks of our initial discussion with you! We were also delighted with the quality of tenants that you obtained.

Thank you very much James. It has been a pleasure dealing with you.

Best wishes for your new position at Morton & Morton.

Yours sincerely
Elizabeth George

Ewan,

I just want to send you a note to show how much I appreciate it since my property has been managed by David.

My property has been managed by Morton & Morton for almost 2 years by now. Things changed when my property landed into the safe hands of David. He responded to my queries promptly, listened to what I requested, and followed up on any outstanding matters without the need for me to chase it up with him. So Ewan, I finally feel that my property is looked after with reasonable care by Morton and I can sit back and relax.

Warm regards,
Mabel Chan

Hi Amanda,

I have been meaning to email you to thank you so much for the speed in which you responded to and actionned the repairs on our rental property. I was really impressed! Within 2 to 3 days everything had been serviced or fixed. In our last rental place our oven blew up and it took them THREE weeks to fix it

We have found you guys very easy to deal with during the whole rental process. If we find ourselves renting again we would be happy to choose Mortons.

Thanks again,

James

Hi Noel,

Noel, could you keep us in mind for other apartments as well not necessarily in this block as we both like your style and professionalism and would like to do business with you.

Regards

Anne Marie

To Whom It May Concern

I have recently had the pleasure of selling a property through Noel Jenkins. Noel's intimate knowledge of the area that he specialises in. his innovative marketing, and his sophisticated people skills, provides him with the necessary tools to achieve the desired result. This makes the selling and buying proces a pleasant and educated one.

Noel also has the unique ability of matching the needs of buyers with the right property. His service continues way beyond the sale, giving further and ongoing consideration to his client.

I have no hesitation in recommending Noel's services; I also congratulate him on his out standing achievements, which have awarded him the dominance of his market.

Yours faithfully
Ken Dodds

Noel Jenkins has been known to me for some considerable time. I have had several dealings with relation to him in relation to properties at the Finger Wharf Woolloomooloo.

Noel has been more than helpful and very efficient. I have found him to be very direct and honest and would be happy to continue deaing with him in relation to real estate and properties.

John Laws C.B.E

My partner and I rented through Morton and Morton for six months. We had just arrived in Sydney from Perth. We found the staff friendly and helpful, but above all, very professional. Amanda was a great property manager. She arranged to have any problems we had fixed immediately, usually the very same day or next day of us contacting her.

I would definitely recommend renting through Morton and Morton in the future.

Elizabeth

Hi Ewan

Please accept our best Xmas wishes to you and your family and your wonderful staff. I have been greatly satisfied in our relationship over all these years and hope that we will continue into my next venture. Please especially pass my kind regards to Noel, Kate and Josh who are perhaps 3 of the most professional people I have met in my long years in business.

Kind regards

Ken Tuckey

Having rented for the last 14 months with Morton & Morton I could not have asked for a better service.

Many real estate agents these days can be unhelpful and unorganised; this however, was not the case with Morton and Morton.

I would have no hesitation is using them in the future and would like to express particular thanks to Chloe Dundon who always worked in a professional manner to ensure the best possible service.

Thanks!
Tom Sharp

Dear Noel & Team,

Thank you for your contribution overall to the sale of our unit. It was really stress free and much easier than our previous experiences.

Yours sincerely

Denises Brandon

Chloe was a delight to deal with in arranging my new apartment. The whole process was a pleasure; quick and painless. If only it was like this every time I've rented previously!

Adam Leak, Developer, St Leonards
May 2006

To whom it may concern, Myself and my girlfriend have recently sold our house and have been looking at a number of rentals around the Pyrmont area for the past few weeks. We had found this to be a very frustrating and time consuming process and most agents we came across were not willing to provide us the time of day, making the whole process extremely stressful.

Finally we came in contact with a leasng consultant, Nicholas Yates from Morton & Morton who provided the utmost level of professionalism and helpfulness to us. We found Nic went out of his way to arrange inspections of rentla properties for us, returning our phone calls and generally being very helpful when answering our questions regarding properties.

Nic is a professional and outgoing consultant who made the whole process of looking for rentals actually enjoyable! He is an asset to Morton & Morton and is easily the best consultant we have come across.

Kind regards

James Richards
July 2006

Thanks Nic,
We really appreciated your help and friendliness!

You were by far the best agent we came across and we have certainly seen a few over the last few weeks! Thanks for making the time for us.

Kind Regards

James Richards
April 2006

To whom it may concern,

Recently I decided to sell my investment property in Glebe and since Morton & Morton had been the leasing agents I had decided to give them the opportunity (along side another real estate agent) of selling our apartment.

From the moment that we had decided to sell we received their quote and their marketing strategy and we were impressed. Not only was their marketing more targeted to the market we were after but it was also significantly cheaper than the other agents.

We found Nick extremely conscientiousso much so that after every viewing without fail he kept us informed on what had happened that day. We had given the price we wanted and within 2 weeks of being on the market we sold the property for our asking price.

I have no problem with recommending Morton & Morton and would have to actually say that he actually made the whole process a pleasure.

Congratulations and well done for a fabulous job!

Regards
Ronite Hammond

Dear Amanda,

I would like to thank M&M for assisting me with finding this (and my previous) apartment. All my dealings with M&M have been first-rate.
I would also like to extend my gratitude to the owners, I will be sad to leave such a nice apartment.

Yours sincerely
Paul Meyer
April 2006

To Whom It May Concern
I am pleased to provide this recommendation for Noel Jenkins.

I had successfully used the services of a number of agents to attempt to sell my apartment in the Wharf at Woolloomooloo over an extended period of time.

Noel Jenkins was then engaged and through his tireless efforts, intimate knowledge of The Wharf complex, and refreshing strategy, a satisfactory sale was achieved within a matter of weeks.

I would not hesitate to use the services of Noel Jenkins again.

Yours sincerely,

Christopher Michael
Nevill & Edwards Solicitors

Dear Noel,

Thank you so much for all your help, persistence and patience in helping me to purchase 8/10a Challis Ave, Potts Point.

I had the biggest weekend - full of celebrations and it wouldn't have been without all your help Noel. So thank you. I am eternally grateful to you.

Best wishes
Kirsten Smith

Hi Amanda,

I want to thank you for your persistence in getting a positive result on this subject. This re-affirms that I

Dear Noel

Thank you, It has been a pleasure dealing with such a professional real estate company and this gift symbolises the lasting impression :
'a good taste in my mouth.

Best regards
Neil

When we first arrived in Sydney, we had a relocation company assisting us and so we did not have the task of following up with realtors as we are doing now. It is quite a learning experience both in terms of the difference between Australia and the US systems and also in terms of the different individuals one meets.

In such a diverse environment, we found you to be a very conscientious and professional person and it was a pleasure working with you.

Thakoor Persuad

Dear Nick,

Thanks for the effort in the sale of Unit 6.

Its good to see everything went smoothly and I will have no hesitation in recommending yourself and Morton & Morton to my associates.

Your efforts are much appreciated in obtaining the sale in the current, somewhat difficult, property market.

Kind Regards,


Paul Milton

Dear Nick,



It was a pleasure meeting with you yesterday. Katrina and I are happy to know you. We believe you are a vigorous young man eager to supply a professional service thus achieving your goals and we are glad to be part of it.

Your email makes it clear that you got the picture of what we need in terms of building. It

My experience of the interaction between real estate agents and tenants has been that it is limited to the agent picking up the phone at the last available moment, if at all. Usually the tenant has to do all the chasing to get and provide information. Whatever the owners decide on doing I want to make it clear that I have been surprised and most impressed with your display of a genuine desire to keep me informed.

Also, Nic Yates was extremely helpful onsite, very personable, and he even showed me back in for a second look, despite having already locked up.

Please pass this feedback onto your management team on my behalf. I believe it is important for this kind of attitude to be recognised.

Thanks,
Clarence
January 2006

Dear Amanda,

Thank you so much for your prompt action and genuine care. You have always acted with professionalism and you have made a great effort to solve all of our issues, we appreciate this.
Kind Regards

Emily and Mark Wilks

Hi Amanda,

Of all those people I have delt with when renting over the years you have been the most receptive and accommodating.

I appreciate this.

Many thanks.

Ingrid
September 2005

Hi Amanda.

Please be advised that I will be ready to hand over the keys on Friday 16th September, 2005.

I would like to take this chance to thank all the staff at Morton & Morton for their kind and pleasant manner and their professional approach.

Regards,

Matthew Pardy
August 2005

Dear Nick,
I am writing to thank you for your excellent efforts in the recent sale of my apartment. I was happy with the result you achieved, and I was also very impressed with the thoroughly professional way in which you achieved it.

Your regular and thorough communication and feedback from buyers was very much appreciated. It kept me fully in touch with the entire process. This enabled me to make informed decisions, which together with your advice, helped us to achieve a quick sale.

I am very happy with the price we received and I believe it was largely due to your hard work and good negotiating skillls.

Thank you again Nick and please be assured that I would have no hesitation in recommending your services in the future.

Yours sincerely,
Tony Platt

Nick Don't think I ever got the chance to sincerely thank you for all of your help with the purchase of our first property.

Every request we had was addressed promptly and always with an excellent manner. having a great deal of customer service experience myself, I truly appreciated your attitude & willingness to help wherever possible.

Once again, thank you for all of your help.

Kind regards

Scott & Katrina

To Nick,

Our sincere appreciation for the responsible and professional way you conducted the sale of our unit.

With thanks

George & Cecilia

Dear Charles,

Have just finished the inspection of Grasmere Road and the flat is in very good condition. The new washing machine is in and the tenants are very happy in their home.

Having now met the new property manager, Monique Cumerlato, I have to say that things are going to be much better as far as management of the properties is concerned. Monique is a very confident young woman with a clearly no nonsense approach to her role in managing properties on behalf of her clients and I have every confidence in her ability already.

I can’t begin to tell you how happy I am that we have changed agents.


G. Shave

thanks i must say you are incredibly efficient, responsive and just great to work with.

Peter